Recoop's goal is to make submitting your claim and receiving your cash as painless as possible.
After a disaster declaration, you’ll start by calling us directly at 877-2Recoop (877-273-2667, option 1). You can also file a claim online at www.recoopinsurance.com.
After answering a fewquestions and submitting photos of your home for proof of loss (we compare these to the photos you upload while setting up your account), we’ll review your claim. If everything is in order, your claim will be approved and we’ll pay you within a few days.
In some cases, more time may be needed or Recoop may need additional information. In most cases, Recoop will not send a claims adjuster to review the damage. It will base the claims on the information you submit. However, adjusters may be sent, especially if there were evacuation orders or if the property is in a restricted area.
There are no restrictions on how you can use your claims payments. There are no deductibles to meet before receiving payment.
You're eligible for two disaster benefits within your annual policy period, but they must be for separate disaster events.